Questions & Answers
Q. How many users can be supported by TractorFax software?
A. TractorFax software is completely scalable to support unlimited users. There is a one-time license fee.
Q.What is a “TractorFaxer”?
A. TractorFaxer is the name used for users trained and certified on the software.
Q. No longer self certified, can TractorFax improve performance based report cards?
A. Yes. TractorFax provides Multiple Operating Modes with simultaneous “live”, “best”, and “exercise/training” modes.
Q. Does TractorFax’s software fit into my enterprise computing environment?
A. Yes, TractorFax’s software utilizes industry standard components including Microsoft Windows 2000 Server and Microsoft SQL Server 2000, and is based on non-proprietary standards, methodologies, and technologies such as Service-Oriented Architecture, Web Services, etc.
Q. How difficult is it to install and maintain the “client” for TractorFax software?
A. Not difficult at all! The TractorFax user interface is simply a current “browser” like Microsoft’s Internet Explorer.
Q. Will TractorFax software work with some of my existing applications?
A. Absolutely! TractorFax software is based on an open architecture that supports interfacing to or integrating with other applications.
Q. Does TractorFax have any competitors?
A. Not exactly! TractorFax software is positioned as a cutting edge technology that provides a unique collaborative resource manage approach. TractorFax’s uniqueness is built on an open architecture that supports interfacing to or integrating with other CIMS and other technologies to enhance functionality.
Q. Does TractorFax provide end-user training?
A. TractorFax will provide on-site, end-user training designed to meet the needs of each unique installation and user base.
Q. How will TractorFax support me after my installation is complete?
A. TractorFax provides 24/7 Technical Support by both email and toll-free telephone call center to its customer support staff.
Q. Will TractorFax protect my investment by continuing to develop and enhance its products?
A. TractorFax is dedicated to on-going product development. Through our OEM’s Centers of Excellence upgrades and version releases throughout each year are based on a network of users valuable input and is part of its annual maintenance agreement. TractorFax is flexible and secure in order to meet the network’s ever changing requirements.